Wednesday, January 9, 2013
There's a very good reason you might wait for Mark Ornbaum, owner of Discount RV Repair. He is busy, because he is THAT good!
I called Discount RV Repairs after finding them on the RV Service Reviews website (link located on the right sidebar); what should be your bible for finding reliable services, on the road. Five reviewers gave Mark and Discount RV Repair five excellent grades for the services provided.
I spoke with Mark, directly, and he told me he would be out later that same afternoon. Upon his arrival it was discovered that I needed a new propane regulator box. The repair could be tricky because regulator boxes have gotten bigger since the one on my moho had been installed (1988?) He said he would look, on Sunday for the part, and return Monday afternoon to finish the job.
I waited on Monday but Mark did not call or show up. I left a message, asking how late he would be working. I already knew he worked late, since on Saturday he didn't get to me until after dark.
Mark called Tuesday morning and apologised profusely for not getting back to me on Monday. He was, literally, up to his elbows in someone's black tank, until 10pm. More importantly, he was on his way.
Mr. Ornbaum arrived in good humor and, in no time at all, the propane regulator box was installed. Mark then went above and beyond and crawled underneath the motor home to look at a leak. RV discount Repairs does not handle mechanical problems, but Mark was happy to advise me.
When presenting the VERY reasonable bill for services Mark explained the he did not charge a mobile service fee in order to make up for keeping me waiting!
Thanks, Mark and Discount RV Repairs, for a job well done!
Discount RV Repair
529 Holick Ave, Henderson, NV 89009
Location on Google Maps
Latitude: 36.062734 Longitude: -114.996438
Good, bad and ugly, be sure to add your service reviews to RV Service Reviews
Stay tuned for more service reviews! It appears my transmission is still leaking AND there's an oil leak, too! Oh! Don't forget the the (brand new!!!!) battery is not getting juice to the house!!! It could be worse, right?
Cartoon courtesy of Joe Schmidt, "Used with permission-2013" one time, and for no other purpose or monetary gain, with no other rights given or implied.
Check out Joe's Winding Roads adventures, for truly relatable RV funnies.
Thanks, Joe, for the laughs and the use of your artwork!